Our client faced a critical challenge: a lack of comprehensive visibility into their Operational Technology (OT) assets. This gap in visibility meant that they could not accurately assess whether these assets were vulnerable to potential threats. Compounding this issue was the absence of the specialized skill set and available resources required to address these vulnerabilities effectively.

Without clear insight into their OT environment, the client struggled to identify and prioritize risks, leaving their infrastructure potentially exposed to cyber threats. Moreover, the internal team lacked the expertise and capacity to develop and implement robust remediation programs. This challenge was further complicated by the need to coordinate with various internal stakeholders, making it difficult to establish a unified and proactive security posture.